At 3333bet, protecting your personal data is a core responsibility. This Privacy Policy explains what information we collect from Malaysian players and users of the Platform, why we collect it, how we use and protect it, and what rights you hold in relation to your data.
These six commitments summarise how we treat your personal information. The full legal text is set out in the sections below.
All data transmitted between your device and our Platform is protected with256-bit SSL/TLS encryption — the same standard used by major banks and financial institutions in Malaysia.
Your personal information is never sold, rented, or traded to third parties for marketing or commercial purposes. We share data only where necessary for platform operations or legally required.
You have the right to access, correct, and request deletion of your personal data at any time. Submit requests via live chat or email and we will respond within 30 days.
We apply a data minimisation principle — collecting only the information required to operate your account, process transactions, and meet our regulatory obligations under applicable KYC requirements.
Your data is not stored indefinitely. We retain account records for a maximum of five (5) years following account closure, after which data is securely deleted or anonymised in line with our retention schedule.
In the unlikely event of a data breach that materially affects your personal information, we will notify affected players promptly and take immediate remediation steps in accordance with applicable data protection obligations.
This Privacy Policy (hereinafter "Policy") issued by 3333bet (hereinafter "the Company", "We", "Us", "Our") and applies to all personal data collected from users (hereinafter "Player", "User", "You") who access or use the online betting and gaming services available athttps://3333bet.buzz (hereinafter "the Platform").
This Policy is to be read alongside our Terms & Conditions, which together constitute the full legal framework governing your use of the Platform. By registering an account, making a deposit, or otherwise using the Platform, you confirm that you have read and accepted this Policy.
We are committed to handling your personal data in a responsible, transparent, and lawful manner. This Policy explains what data we collect, why we collect it, how we process and protect it, how long we retain it, and what rights you hold with respect to that data.
Note for Malaysian Players: While3333bet serves players from Malaysia, including users based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam, we operate under international licensing frameworks. Our data practices are designed to reflect internationally recognised data protection standards.
For the purposes of this Policy, the following terms shall have the meanings assigned below:
3.1 3333bet acts as the Data Controller in respect of all Personal Data collected through the Platform. Decisions regarding the purpose and means of data processing are made solely by the Company.
3.2 Where third-party service providers (such as payment processors, KYC verification partners, or analytics providers) process data on our behalf, they do so as Data Processors under written contractual obligations that restrict their use of your data to the purposes authorised by the Company.
3.3 For all data-related enquiries, requests, or complaints, you may contact the Company via the contact details set out in Section 16 of this Policy.
We collect the following categories of Personal Data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC or passport number, nationality | Account registration, KYC compliance, age verification (21+) |
| Contact Data | Email address, phone number, residential address | Account management, support communications, security alerts |
| Financial Data | Payment method details, bank account numbers, e-wallet IDs (Touch 'n Go, Boost, GrabPay), transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| KYC Documents | Malaysian IC scan, passport copy, proof of payment method | Identity verification, regulatory compliance, account security |
| Technical Data | IP address, browser type, device type, operating system, session logs | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, bets placed, pages visited, session duration | Service improvement, responsible gambling monitoring, personalisation |
| Communication Data | Live chat transcripts, email correspondence, support tickets | Customer service, dispute resolution, quality assurance |
5.1.1 We collect Personal Data that you provide when you register an account, complete our KYC process, make a deposit or withdrawal, contact our support team, or otherwise interact with the Platform.
5.2.1 When you access the Platform, we automatically collect certain Technical Data via cookies, server logs, and similar tracking technologies. This includes your IP address, browser fingerprint, device identifiers, and browsing behaviour within the Platform.
5.3.1 We may receive Personal Data from third-party identity verification services (used for KYC), payment processors (including Malaysian payment partners such as DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank), fraud detection agencies, and analytics providers.
5.3.2 Any data received from third parties is treated with the same level of protection applied to data collected directly from you.
We use the Personal Data we collect for the following purposes:
We process your Personal Data one or more of the following legal bases:
8.1 We do not sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes under any circumstances.
8.2 We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:
8.3 All third-party Data Processors engaged by 3333bet are bound by written data processing agreements that restrict their use of your data to the specific purposes for which it was shared.
9.1 The Platform uses cookies and similar tracking technologies (including pixel tags and session tokens) to operate the Platform effectively, remember your preferences, maintain session security, and collect anonymised usage analytics.
9.2 The following categories of cookies are used on the Platform:
9.3 You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
10.1 3333bet implements a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
10.2 While we take all reasonable precautions to protect your data, no internet-based system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately of any suspected unauthorised access to your account.
11.1 We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including any applicable legal, regulatory, or accounting requirements.
11.2 Our standard retention schedule is as follows:
11.3 Upon expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymised.
Subject to applicable data protection law, you hold the following rights in relation to your Personal Data held by 3333bet:
You may request a copy of the Personal Data we hold about you. We will provide this within30 days of a valid request.
If any Personal Data we hold is inaccurate or incomplete, you have the right to request correction. You may update basic profile information directly from your account settings.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 11.
You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data is under dispute.
You may request that we provide your Personal Data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
You may object to the processing of your Personal Data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override our stated interests.
Where processing is based on your consent, you may withdraw that consent at any time without penalty. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, please contact us via the details in Section 16. We will respond to valid requests within 30 calendar days. We may require identity verification before processing certain requests.
13.1 The Platform is strictly intended for adults aged21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21.
13.2 Age verification is conducted as part of the mandatory KYC process. Where we discover that an account has been registered by an individual who is under 21 years of age, the account will be suspended immediately, all associated data will be handled in accordance with applicable law, and any deposited funds will be returned via the original payment method.
13.3 If you believe that a person under the age of 21 has registered an account on the Platform, please notify us immediately via the contact details in Section 16.
14.1 The Platform may contain references to third-party services, including payment processors and game software providers. Where you interact with such third parties (for example, when making a payment via Touch 'n Go eWallet, DuitNow, or Maybank), their own privacy policies will govern the processing of your data by those parties.
14.2 3333bet is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.
15.1 We reserve the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform, with a minimum of 14 days' advance notice where practicable.
15.2 The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. Your continued use of the Platform following the publication of any amended Policy constitutes your acceptance of the revised terms.
15.3 If you do not agree with any amendment to this Policy, you should cease using the Platform and close your account. You may request deletion of your Personal Data as described in Section 12.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by 3333bet, please contact us through the following channels:
For general information about our platform, please see our About Us page. For questions about your account's terms of use, refer to our Terms & Conditions.
This Privacy Policy was last reviewed and updated on 1 January 2026. We recommend reviewing this page periodically to remain informed of any changes to our data practices.
Every transaction on 3333bet is SSL-encrypted. We never sell your data. Your Malaysian payment details — from Touch 'n Go to Maybank — are protected at every step. For players aged 21 and above only.
Play responsibly. 21+ only. Please verify that online gambling is lawful in your jurisdiction before registering.